Cancellation & Refund Policy

Cancellation Policy

This Cancellation Policy describes the terms and conditions for cancelling your order or subscription with Microplacer Technologies LLP. By placing an order or subscribing to our services, you agree to comply with this policy.

1. Cancellation Requests

You may submit a cancellation request by contacting our customer support team or through your user account on our website. Please provide all the necessary details related to your order or subscription for faster processing.
2. Cancellation Deadlines

The cancellation deadline for your order or subscription may vary depending on the specific product or service. Please refer to the terms and conditions provided during the purchase or subscription process for the applicable cancellation deadline.
3. Refunds

If your cancellation request is received within the specified cancellation deadline, we will process the refund according to our Refund Policy (see below). Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.

Refund Policy

This Refund Policy outlines the conditions under which refunds will be provided for cancelled orders or subscriptions. Please review this policy carefully before making a purchase or subscribing to our services.

1. Eligibility for Refunds

Refunds will only be issued for orders or subscriptions that meet the following criteria:
- a. Cancellation Request: The cancellation request is submitted within the specified cancellation deadline (refer to the Cancellation Policy above for more details).
- b. Unused Services: The product or service has not been utilized or accessed, and no benefits or value have been obtained from its use.
2. Refund Process

Once your cancellation request is approved and meets the refund eligibility criteria, we will initiate the refund process. The refund will be processed within [number of days] and issued to the original payment method used for the purchase. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
3. Non-Refundable Items

Certain items or services may not be eligible for refunds. These include:
- a. Digital Products: Once downloaded, accessed, or activated, digital products are generally non-refundable.
- b. Subscription Renewals: Renewals of subscription services are non-refundable, unless otherwise stated in the renewal terms or cancellation policy.
- c. Customized or Personalized Products: Products that have been customized or personalized according to your specific requirements may not be eligible for refunds.